I am unable to log into my vendor billing account and/or lost my password. What should I do?
I am unable to log into my vendor billing account and/or lost my password. What should I do?
Please contact the vendor department and we will reset the password for you.
I submitted my invoice but have not been paid yet. What should I do?
All invoices from vendors are paid on a “net 30” term as referenced in our vendor agreement. This means that once we receive your correct invoice, we will send payment…
My contact information has changed. How should I inform iLEAD?
Please email your new information to the vendor department with the subject “NEW CONTACT INFORMATION” so that we can get this information to the accounting department before any payments are…
What if some of the items on the purchase order are not available?
We do not accept any back orders or substituted items. Please simply cancel the unavailable item and indicate this information on the packing slip and/or invoice.
I am on the vendor billing site and I do not see a purchase order for my learner(s).
Vendors MUST NOT provide services or materials to any iLEAD learner without receipt of a current purchase order. We will only pay for classes or materials after a purchase order…
As a materials vendor, how do I get paid?
Once all materials have been delivered and an accurate invoice has been received, a check will be sent within 30 days.
As a service vendor, how do I get paid?
Once you are an approved vendor with iLEAD, the vendor department will send your billing login information via email. Families are responsible for registering their child for classes or services….